Benefits & Enrollment FAQs
IMPORTANT!
The DSEHP and your Union use your employee email box as a primary means of contact. Please be sure to check your email frequently for initial enrollment information, updates, wellness opportunities and open enrollment information.
Go to this page and click on the union or non-union group you are associated with. If you are not sure which union that would be, please refer to the definitions below:
ADSA - Administrators
AE - Adult Education
CCW - Child Care Workers
DFSE - Support Staff
DFT - Teachers
DSOEA - Engineers
NCEX - Non-Classified Exempt
You will be notified by email. The email will come from noreply@plansource.com. Make sure you check your school email frequently for initial enrollment info, Wellness opportunities, updates, and open enrollment dates.
No, watch for emails indicating the dates your enrollment period will be available, or call PlanSource at 888-222-4309.
To apply for, change or see your benefits online at PlanSource, go to https://benefits.plansource.com/logon. If logging in for the first time, refer to instructions below:
Enter your username. Your username is the first initial of your first name, the first six characters of your last name, and the last four digits of your Social Security number.
For example, if your name is John Williams, and the last four digits of your Social Security number are 1234, your username will look like this: jwillia1234.
Enter your password. Your password is your date of birth in a number format without any punctuation, starting with the year you were born, then the month and then the date (YYYYMMDD).
For example, if your date of birth is January 5, 1970, your password will look like this: 19700105.
Once you have logged in, you will be prompted to change your password.
Please call PlanSource at 888-222-4309. They are open Monday – Friday 8am-11pm.
Send an email to support@DSEHP.com.
Direct phone numbers are listed on the backs of your insurance cards. Please also find the most updated contact list below. This directory may also be found on the last page of your benefit guide.
Medical & Prescription Drug
HAP - 888-654-0706
www.hap.org
Dental
Delta Dental - 800-524-0149
www.deltadentalmi.com
Vision
National Vision Administrators (NVA)
800-672-7723
www.e-nva.com
Voluntary Life Insurance, Short Term Disability, Critical Illness, Accident Coverage & Hospital Indemnity
Guardian - 888-600-1600
www.guardiananytime.com
Flexible Spending Accounts (FSA)
Plan Source - 888-222-4309
www.plansource.com
EAP
Ulliance - 800-448-8326
www.lifeadvisorEAP.com
Call your insurance company directly. Contact information can be found on the back of your insurance card, or you can use the information below.
Medical & Prescription Drug
HAP - 888-654-0706
www.hap.org
Dental
Delta Dental - 800-524-0149
www.deltadentalmi.com
Vision
National Vision Administrators (NVA)
800-672-7723
www.e-nva.com
Voluntary Life Insurance, Short Term Disability, Critical Illness, Accident Coverage & Hospital Indemnity
Guardian - 888-600-1600
www.guardiananytime.com
Flexible Spending Accounts (FSA)
Plan Source - 888-222-4309
www.plansource.com
EAP
Ulliance - 800-448-8326
www.lifeadvisorEAP.com
For an overview of benefits please refer to your benefit guide here. To obtain a predetermination, please contact your insurance company directly. Contact information can be found on the back of your insurance card, or you can use the details below.
Medical & Prescription Drug
HAP - 888-654-0706
www.hap.org
Dental
Delta Dental - 800-524-0149
www.deltadentalmi.com
Vision
National Vision Administrators (NVA)
800-672-7723
www.e-nva.com
Voluntary Life Insurance, Short Term Disability, Critical Illness, Accident Coverage & Hospital Indemnity
Guardian - 888-600-1600
www.guardiananytime.com
Flexible Spending Accounts (FSA)
Plan Source - 888-222-4309
www.plansource.com
EAP
Ulliance - 800-448-8326
www.lifeadvisorEAP.com
Please contact PlanSource at (888) 222-4309.
PlanSource Automated Option Menu:
-
- Cobra/Retiree Billing
- Flexible Spending Accounts/Health Reimbursement/HSA
- Employers Audit for Dependents
- Open Enrollment
- All Other Questions
Option 5 Menu -
-
-
- Help Understanding Benefits
- Order New ID Card
- Review Cost of Benefits
- Review Dependents Enrolled
- Speak with a Representative/Technical Support
-
*For assistance with your benefits in any other language, at the first automated menu, choose option 5 for ‘All Other Questions’. Then at the next menu, choose Option 5 ‘To Speak with a Representative’. Ask the Representative for a translator in your desired language.